Then the Zoom thing, which turned into a whole frustrating ninety minutes because the document we were sharing wouldn't work in Word, only online and that doesn't work at all. We had all this set up properly, but I guess when they re-did everything on my computer it all went to hell. So, David got on the phone with Office 365 and of course everything HAD to be on my end, only it wasn't. But we reloaded Office and went around and around. Then I got the document in my files, sent a link to David and that worked - we were both able to view and edit in Word, and do it live. They can't figure out why I was getting an error message every time I tried to do it via David's link and trying to open IN Word rather than online. I think it used to be easier before all this.