It was in greast shape, I removed ink cartridges from the old one and inserted them into the new. I put the old printer into the new one's carton, set up the new one, and tried to print. Nothing happened. So, I played withanything that said "printer" or "HPdeskjet" on my apps, my system preferences, and then in frustration I called Joshie, since he is a computer wiz. He said, if it's the same model, it should be okay. I told him I would call down, watch my soaps, and then get back to it. I restarted the computer, and lay down with Stella to watch our soaps.