Took the new galley pdf to Staples - they've got a new gal working there and the two regular guys couldn't be bothered to help me, so I fear for what I'll be picking up, but hopefully she got it right. She seemed confused the entire time. I think it's pretty obvious she'll charge me the full per page price rather than the script rate, but we'll fix that when I get back there at six to pick it up. Because there's a nearby Kinko's, Staples has always been a great place to Xerox - cheaper, no waiting, friendly - but that's all changed in the last couple of months, and now everyone has caught on, so that the last five or six times I've been there, there's always a wait, they can never just do it while I wait, and unless it's one of the gals I deal with regularly, the friendliness has evaporated.