SOOOOOOO.............
Here comes a RANT!!!!!
I just opened my latest Sprint bill for my cell phone... Well... It was almost $1200.00?!?!?!?! WHAT THE F---?!?!?!?!?!
So... I called Sprint - again - *Remember the issue I discovered last month, and I thought was on it's way to being resolved... Well... In short, there is still a problem. And Sprint's fraud department is still investigating the case. In fact, even though the "problem phone" on my account had been suspended the past couple of weeks, there were still phone calls - fraudulent, long distance ones to Santo Domingo - being made "by my phone"
while the phone number was suspended. WHAT?!?!?! -Even the Sprint rep wasn't exactly sure how to answer that query. And then because the fraud department is still investigating my case, the billing department reversed the credit they had issued previously. It's apparently an automatic thing after ten days if no further action is taken. WHAT?!?!?!? So...
After being transferred to one department after another, the finance department went ahead and issued me another credit. We'll see how long this one sticks.
END OF RANT.
Whew! I feel better now. I think.
