I'm sure Ron will agree with my following statement. I hate when the flight I'm on leaves late and my connecting flight departs on time, causing me to miss my flight by minutes.
I expect that is what happened to Craig. I seriously doubt he managed to get off his first flight, rush to the next terminal, and be seated in time for take-off, all in 10 minutes time.
Come to think of it, I might have done that once. Maybe I had a few more minutes, not many. I went running through the San Francisco airport shouting "excuse me, excuse me". The people were very kind making way for me. I arrived at the gate gasping for air just as they were about to close the doors. They waited until I could breathe well enough to walk onto the plane.

It is strange to walk, or run, up to the gate and they know your name, simply by default.