My Nook died Friday night when some sort of update when into it. It reset and somehow wiped out my serial number. They said there really isn't anything that can be done.
That's disturbing. How could that happen?
This worries me too.
I'm not really understanding how this happened. If DR Cilla did an update. Or the nook automatically did it. But it is disturbing that they just said there was nothing they could do??
Ok, it was an automatic update. The truth is I thought it was frozen and tried to shut it off. It ended up doing a factory reset and somehow wiped out my serial number. As I've said, I think I may have contributed to the problem. I didn't confess this to the customer service person, but it's probably true