Another yokel opened a paypal dispute for a package not received - without the courtesy of sending us an e-mail. I just don't get it. I've already responded to it, but more importantly I've also happily provided Paypal with the tracking number of the package as well as - wait for it - confirmation of DELIVERY on 12/15. Oops. What these yokels truly don't get with their attitude is that once I provide that information they are out of luck, whether they got it or not. We, Kritzerland, have fulfilled our end of things and Paypal can do nothing to us. Now, sometimes things are delivered but somehow people don't get them. I don't really understand that at ALL, but it happens. We're always accommodating about it and do send a replacement, but we also ask them to speak to their post office to see how this can be. If this yokel doesn't do what I have suggested, i.e. shut down the dispute immediately, then I'm afraid we're done with him. IF he does shut it down, we'll send him a replacement, even though that means we are out the cost of a CD and a postage charge.