Internet was down, therefore no Netflix. Called. No outages. Really, Time Warner jerks? They said my modem was offline and to reset by shutting everything down? Really, Time Warner jerks? Well, guess what, Time Warner jerks - there was obviously an outage on YOUR stupid end because guess what, Time Warner jerks - I didn't reset my modem or do anything and I seem to be online. Which means it's YOUR fault and not mine.