Can't believe it - books arrived and they're still not right. I talked to the really nice gal and sent her photos and she feels it's definitely a printer issue and since they use several different branches she's sending it to a new branch - she says the Pennsylvania branch is problematic and wished they hadn't been sent there. Interestingly, the two copies I got from the new files we sent are perfect - and they came from the Tennessee branch of the printer. It's maddening. They're going to reprint them all and I should have them again next Monday, at least that's the hope. So, please be patient just a bit longer because I really don't want to send these out, even though they're not terrible.