Back from picking up the book - I'd asked for double-sided and they did single-sided. I knew the gal who took the order had no idea what she was doing and clearly she didn't. Picked up a couple of packages, and then did some banking. I couldn't even get in the Studio City branch to use the ATM. Apparently the idiots who've been causing all the lines haven't gotten the memo that all the closed branches have mostly reopened. I then went to Sherman Oaks, which was open, and that took twenty minutes. I mean, I don't get it. It's easy to make deposits in ATMs and even online.