I put my car in the shop today. I'm always expecting to hear that it needs major work, but no, they tell me no. It's 12 years old, but has low miles. I got so disgusted with the Volvo dealers when I had my beloved Volvo and started taking it to an independent. They've saved me so much money! This car, an Audi, has needed very little work and the independent doesn't make up needed repairs, like some of the dealers do. So I got off cheaply -- again.