I usually have to schedule Access-a-Ride for an hour or 75 minutes before the appointment time since they ask for a possible 30-minute delay. So, here was my schedule:
9:35 pickup to 331 West 57th Street for 10:20 appointment
11:15 pickup to 2281 Broadway for 12:15 vaccines
1:15 pickup to home
Only, I got a text from Access-a-Ride at 11:00, telling me there would be a ride in 15 minutes; fine, only it never showed. At 11:30 I called AAR and was told the car arrived at 11:20, only I was never notified by text or call that the goddamned car was there, so I missed it. After four frustrating phone calls to AAR, I was told at 12:00 that my new car was one minute away; there was still time to make the 12:15 appointment. I walked outside to wait for it.
No show.