I agree wholeheartedly with Ben regarding the 9/11 calls and movies. I was reading the paper this morning, and had to just turn past those pages of phone call text.
I will say one thing though, regarding making them public. It is an unfortunate necessity. And the reason is, if you don't make everything public, people will think something is being hidden from them. The government is required to do this, and it is a good thing, not only because sometimes a government might actually be trying to hide something, but the appearance of secrecy foments conspiracy theorists and other such rabble rousers.
One does wish the press would not use the release of the material in such a sensationalistic manner.