I'm up, and have answered e-mails and such. I had one e-mail from a man in Germany who'd ordered The Children's Hour and wanted to know why he hadn't received it yet. I responded and said that a) it wasn't even scheduled to ship until this week, but that all copies had gone out three weeks early, around the 15th of December, b) his copy WAS shipped but that we have no control over either the USPS or the postal service in Germany, and c) it hadn't been THAT long and to please give it another few days - if it hasn't arrived by then I'd send out another copy. Then I see that he's opened a dispute with paypal - that's right, without even having the bloody courtesy to wait for a response to his e-mail, he opens a dispute, which means paypal removes that money from my account until it's resolved - and they are not quick to put this money back, I have to tell you. So, I responded via paypal, as well, and I can tell you it was a rather strong response. I told him that unless he removed the dispute immediately that I would never accept another order from him, and that if the CD were lost I would refund his money rather than send him a replacement, which means he would not get the CD since it's sold out pretty much everywhere. People are so damn stupid and impatient it just boggles my mind.
