Yesterday I visited yet another eyecare center and am very glad I did. I had been there once briefly maybe a year ago and was happy with the customer service. The optician and I spent over an hour looking at frames and discussing my vision requirements. She understood my needs completely, as she also has a small bridge. She was able to explain why my three prescriptions are so different and then rigged up this gizmo that lets you see the proposed prescription. Ah! I could see wonderfully! I am now confident that the newest one is the one I want.
Finally! Here is the sort of customer service I've been looking for! Yes, they're more expensive. They don't take my insurance, but they do have promotions, so I wouldn't be paying full price. I have a number of options. This is like shopping for a new car. Oy! But I am so pleased to find an optician who knows the material and is willing to spend time with the patient, to answer questions and offer explanations. I simply cannot go back to those other, horrid ones now.
