While I was out carrying the banner, I got nabbed for a partial gig - playing the piano book for two orchestra rehearsals and one performance on INTO THE WOODS at Marist College in Poughkeepsie. They've had a terrible time getting a player for that. I would have taken the whole thing right away when offered if I hadn't have conflicts. The person they got to do "most" of it still can't do it all, but I can do those three dates. So that's good.
DR Jeanne, I am shocked it happened again. This has got to be terribly frustrating. Did you decide if you are going to switch banks?
Quote from: Jane on March 16, 2023, 05:01:10 PMDR Jeanne, I am shocked it happened again. This has got to be terribly frustrating. Did you decide if you are going to switch banks?Even more shocking to me that they don't know why it's happening. I learned today that every fraud alert is assigned to a fraud analyst to investigate. That didn't happen last week. Why? Overloaded with work is one possibility. As for the lack of training of some of the reps, the guy I spoke to today wasn't at all surprised. He admitted that they're having a hard time keeping their reps adequately trained.
Jeanne, might the bank robbing you of your time have the initials WF?
Quote from: Jeanne on March 16, 2023, 05:12:37 PMQuote from: Jane on March 16, 2023, 05:01:10 PMDR Jeanne, I am shocked it happened again. This has got to be terribly frustrating. Did you decide if you are going to switch banks?Even more shocking to me that they don't know why it's happening. I learned today that every fraud alert is assigned to a fraud analyst to investigate. That didn't happen last week. Why? Overloaded with work is one possibility. As for the lack of training of some of the reps, the guy I spoke to today wasn't at all surprised. He admitted that they're having a hard time keeping their reps adequately trained.That seems like an issue most places these days
I am still in banking hell. I thought it was all straightened out on Monday afternoon, but yesterday it happened again -- something triggered a fraud alert and I was shut out of my account. Not funny. I had a long talk today with someone from the bank's efraud department. He was much more knowledgable than most of the other bank reps I've talked to -- and I've talked to many this past week -- but even he can't explain why it's happening. This is not encouraging. He unlocked my account for me, though, and I have his direct dial number should it happen again.