Well... My "AAAARRRGGHHH!!!!" that I posted earlier today was in response to a couple of things. -I can't share all the details, but... Let's just say it's been, in the words of Charlie Brown - at least I think it was Charlie Brown... This has been a very discouraging day... Well, more like very frustrating.
-An upcoming project/gig may end up getting postponed due various reasons/problems.
-When I checked my most recent cell phone bill this morning, it said I owed over $800. What?!?!?! At first I thought, "Hmm... Did I really talk that much last month?" Well.. Upon closer inspection, it appears that my "old" cell phone number got hijacked and there were at least 200 calls to the Dominican Republic and elsewhere. Of course, the calls to the Dominican Republic ended up incurring additional long distance charges. So... -Let's call Customer Service.
-Well, that Customer Service rep couldn't help me, let's call again...
-Well, that Customer Service connected me with the Fraud Department, but then once I made my way through the menus, I was routed back to the regular Customer Service department...
-Well... This time the Customer Service rep stayed on the phone with me while I was connected to the Fraud Department... And, yes, once again, I was routed back to the regular Customer Service Department.
-So... "Excuse me, do you think this would possibly go faster if I went to the store and dealt with this in person?" -That may help you get this problem resolved faster.
-So... I get to the store. Not too long a wait. "Erik" ended up calling the Fraud Department, and he too ended up getting routed back to the regular Customer Service department. Eventually, he got a hold of a live person, and then was put on hold... We had a nice chat and went over all the numbers on my bill, seeing which ones were mine and weren't. After a couple more minutes, I was informed that the Fraud Department is now looking into my case, and I should hear something back from them on Thursday. Of course, the advised that I call the Fraud Department back myself to be on the safe side.
-And that's basically been my day so far. Hmm...
Who's up for 2-for-1 anythings tonight?
