I did make a stop at Cafe Lalo on the way back from dinner, and, sadly(?), I think it will be my last. I was a little apprehensive about stopping there tonight after my last less-than-ideal experience there last time, but since I wanted some cookies, well...
-After the woman at the counter reminded me that she had to give my ticket to the waiter (so that they could get my cookies from the case), she proceeded to talk to one of the bus-boys for a bit... and then to one of the managers... and just chit-chat from what I could tell. -And then she looked at my ticket that was still in her hand....
Oooohhh...
-The guy who was getting the cookies from the case could not find the correct bins with the cookies I wanted - there were three different ones I had asked for. I began pointing to the case, and speaking up a bit, but he couldn't hear me. Then when he checked back with the cashier, she told me, "Oh, we don't have those." -I then informed her that, "Yes, you do," and proceeded to point to the proper bins - which were labeled.
-When I finally got rang up, the cashier "apologized", "Oh, sometimes they bins aren't labeled properly." -Whatever...
-I made a quick peek in the bag just to make sure three cookies were in there, and left. Well... I guess I should have made a closer inspection. I had ordered three different types of cookies: Chocolate Chip Anise, Espresso Chocolate Chip Walnut, and Mango-Coconut-Macadamia. Well, I think I got the Chocolate Chip Anise - it was so crumbly and dry - and old(!) - that I really couldn't tasted anything, but I could see that there were chocolate chips in it. As for the other two cookies, well, I think I ended up with two more of the same.

...And I just knew it wasn't going to be worth the effort to head back there to correct my order. Instead, I just won't go back.