Well, BK, it seems America shares your views:
Time Warner. Comcast. AT&T. If the names of these Internet service providers make you cringe, you're not alone.
On Tuesday, the American Customer Satisfaction Index released its annual report on "key industries that provide data, voice and video services to U.S. households." For the first time, ISPs were included in the report, along with regulars like the wireless and fixed-line telephone industries.
ISPs received the lowest customer satisfaction ranking of any industry in America. And that's saying something, considering ACSI typically surveys nearly 50 industries per year.
Comcast received the lowest score among Internet service providers, with a customer satisfaction ranking of just 62 percent. Time Warner Cable pulled a close second with only 63 percent of customers satisfied, and CenturyLink took home the bronze in the most-hated stakes with 64 percent of customers content. The Internet service provider industry as a whole had an average customer satisfaction rating of only 65 percent, with just one provider (Verizon FIOS) topping 70 percent satisfaction.