Yesterday was a very bad day. I seldom get angry but I was there yesterday. Stupid Cedars! Their scheduling software is truly hostile. There is no need for this! And the 20-something young man I spoke to on the phone was typically rude. Then I called UnitedHealthCare. Their new crop of customer service people are inexperienced. They're trying, but they just don't have sufficient training. After 4 phone calls and 1.5 hours of my time over the past couple of weeks I finally have the answer to my (simple) question. Then the heater wouldn't come on.If anyone has any suggestions for dealing with or letting go of this sort of crap please pass it on. I try to be patient, particularly if someone is trying, but the level of competence just keeps sinking lower.
On the positive side, the days are now getting longer, always welcome.
The snow started about 20 minutes ago....the temperature is 34 degrees.So far it is too wet for the snow to be sticking to yards, sidewalks, and streets - but I expect that will change within the hour.
Thursday afternoon greetings! The Christmas cocooning has begun. Richard spent the afternoon at the package wrapping table and I baked shortbread cut-outs that we will decorate Saturday morning while listening to Lessons and Carols from Cambridge.
I enjoyed spending about half an hour with grandniece Audrey.Her dog started barking when I came in - and that made her cry....and she was unhappy a bit during the visit - but mostly she was smiling and talking and watching everything around her.I am very happy to have met her.
Looking at the bare treetops swaying, I can tell that the breeze has picked up.
TOD:Anatomy of a Murder with Stewart, Remick, Arden "Mr. Manion, get off the the panties."
TOD:Witness for the Prosecution with Laughton, Dietrich, and Power. "Care to kiss me, ducky?"Anatomy of a Murder with Stewart, Remick, Arden "Mr. Manion, get off the the panties."
It’s 29 out there.
