Yesterday I spoke to one of the supervisors at my osteopath's office to try to work out something in lieu of the much-needed office visit that they cancelled. She promised to contact my doctor and arrange a phone visit, then email me to confirm. The second one didn't happen, nor I suspect the first.
I received a call this morning from an admin person at that office, again cancelling my appointment, but giving me completely different information from yesterday. I know things are changing daily, but I suspect that this is more a matter of management not keeping everyone up to speed. This office has a history of not returning promised phone calls and emails and not being up to speed on what is happening -- pre-Covid. So you can imagine what a disorganized, not-completely-committed, poorly managed office is like in a crisis.
I emailed my doctor privately, bringing him up to speed, and requested a phone visit. It won't take the place of a much-needed in-person visit, but we may be able to get the blood work done and monitor an existing condition.
