I've been trying to get in to see the ophthalmologist since May 2019. He has a 3-month wait, and then something would always come up and I'd have to reschedule. Then Covid hit and they have cancelled each of my appointments. The last time they did it by text and I couldn't even get through to the office to reschedule. I can't see properly with my right eye and it's only because of the Natural Ophthalmics products that I've mentioned here before that I'm able to read or drive. The products haven't cleared the problem up completely, but they've certainly improved it and I'm OK with it for now. (Taking them more often would probably help.) So it's not exactly a trivial problem. Today I tried again to reschedule and was able to speak to someone. As I explained the problem and she looked at my file she said, "Oh, you're not coming in for a cataract surgery consultation?" No, I've HAD cataract surgery. This is for the scarring that resulted. In that case, it's NOT a 3-month wait. Sigh. Every time I've called -- and it's been many times -- I've explained that it's a secondary cataract. Gawd! I don't expect the admin people to be doctors, but they really need to know more than this one does in order to even schedule patients appropriately. This problem is rampant throughout Cedars-Sinai and at UCLA when I was there. I think part of the problem is that so many people think that answering the phone is an easy job and doesn't require any expertise. But these people really do need to know a few things.